Fred Edwards, January 2017
To Whom it may concern,
As a disabled driver, I searched long and hard for a company to supply and fit a Power Tailgate to my new Motability Car. After doing plenty of internet research and contacting several companies in the area, I found BAS in Warrington.
The staff at BAS are very knowledgeable, courteous and friendly. They truly care about every part of the service they offer. I agrred for them to fit a Power Tailgate to my new Nissan Qashqai. The service was exceptional. They picked up my car from the dealer, fitted the system and returned the car to the dealer for me to collect.
The system that was fitted is very smart, is silent in operation and is 100% safe. It can be operated from the dashboard, boot handle or hands free from the cars own remote. The cost was half the price of other systems fitted.
I highly recommend BAS to care for all your disabled adaptations.
Liz Jones, February 2017
Hi Carl, lovely to meet you and all your wonderful staff. Paul is a treasure as I'm sure you know. You both made what could have been a very difficult and stressful time into a non difficult time. It was very relaxing sitting in the reception.
I'm really pleased with the seat etc. and presumably you will let Stuart know all the details and he will then let me know the full cost I have to pay. But as far as I'm concerned it is money well spent.
Paul said that sometimes an adjustment can be made to car doors so that they open wider is that possible on the B max and if so how much extra do you think it will cost me.
Anyway once again thank you so much for making today great we really appreciated it please pass on my thanks to Paul for all the care and attention he gave us both.
Lyndsey Smith, March 2017
I would like to inform others of the excellent service I have received from BAS and say a big thank you to Bill, Scott and the rest of the team. My Motability car was adapted with hand controls of an inner ring on the steering wheel for acceleration with the original accelerator pedal on a hinge and a foot pedal for my brake.
The adaptations on my car were perfectly fitted to the highest standard, the inner ring acceleration is so smooth and drives like a dream, there is no jerkiness or delay when accelerating and is 100% better than my last adaptations that were fitted from a different adaptations garage.
I am delighted with my new car but more so with the BAS team with the adaptations and the service they gave me, how they communicated between Motability, the car dealership and myself so that everything was exactly fitted perfectly.
I am not a person that usually writes reviews but BAS have given me my life and confidence back in driving with these adaptations. I could not fault BAS in any way from beginning to end for the service they gave me, I certainly won't be going anywhere else in the future for my adaptations. If you need any sort of adaptations BAS Vehicle Adaptation Specialists are certainly a first class garage to go to that I truly recommend.
Thank you so much, Lyndsey Smith.
Ed Walker, April 2017
Thank you for a great job - the mounting bracket is making such a difference to Jen's mobility already. Very best wishes to all involved.
David and Nicola Beech, June 2017
Just wanted to drop a quick email to say thanks to BAS for your prompt response yesterday.
Having discovered yesterday that our hoist was not working with our chair we were thrown into panic....going away today and knowing that David needed the chair the day after we got back.
Your offer to send an engineer immediately to our home was hugely appreciated. He was able to sort it for us in no time at all!
Thank you so much,
David and Nicola Beech
Martin Buckmaster, August 2017
I am delighted to express my sincere thanks to your engineer, Tom, who fitted push pull hand controls and a new hoist to my new Peugeot at Guy Perry Barrow in Furness last Thursday. I am delighted with the extreme effort that he put into fitting the hoist as there was a problem with the shape of the base, I think, which he sorted out for me. As a result of the problem the job was more difficult but was soon sorted out.
Everything works really well which makes life so much easier for me as my disability gets a lot worse. Please express my most sincere thanks to Tom and thank you for the amazing service that you offer. Thank you.
Mr Meredith, November 2017
"I just wanted to say thank you for a very good speedy service for my spare parts for my hoist and I will use you again if I need anything for my disability hoist. Yours, Mr Meredith."
Mrs Sutton, November 2017
"What a lovely bunch you all are!! Thanks for being so hospitable with loads of lovely tea. The old car wasn't the best to have a Milford Person Hoist fitted, but you rose to the challenge!! Many thanks, Mrs Sutton."
Perrys Preston Kia, December 2017
"I just wanted to express my appreciation of one of your team so thought I would drop you a quick email. Tom came to fit a hoist for me last Friday into a Sportage for customer Mrs Parker and he has done a fantastic job. The customers are coming to collect today and are so excited because now they have the hoist they can go on walks with the dogs which was their favourite thing to do and weren't able to do this anymore as the scooter was too heavy to lift into the car. I just wanted to say thank you for all your hard work and I look forward to us working together again in the future."
Linda Daley, January 2018
"We would like to thank you for the incredible response to our telephone call. We had a problem with access to our vehicle from the wheelchair. We call your office and they said they would call their engineer who was in our area. About half an hour later we had a call from Tom your engineer about the problem. Tom arrived about half an hour later. He solved the problem and he was very understanding and polite. The response we have had from your office and engineers has been first class and we cannot fault the care and the repairs we have received from your staff. Regards, L. S. Daley"
Paul & Joan Kendrick, June 2018
"After having some minor problems with my husband's mobility scooter hoist, I contacted BAS to ask if somebody could come out to look at same. There was no problem with this, the lovely lady I spoke to was only too willing to book us in for an early appointment to sort things out, very professional and kind. On the 19th June we had a visit from Tom, who straight away sorted everything out for us. He was excellent! He explained everything he was going to do, not only to myself, but to my disabled husband, who he spoke to over the mobile. We were treated with respect and dignity at all times. What a polite young man he is! Thank you Tom, you are a credit to the company."
Mr & Mrs Trochan, August 2018
"Just a short note to commend your technician Mark. He arrived right on time. Once here he listened carefully and set about foxing our problem. His procedure was very professional. He inspected every possible problem, took care to evaluate the problem, before attempting a fix. This was so thorough an investigation of every point of contact, including stripping back insulation to find breaks or crimps. I was inspired to trust him, even though I know electrical problems can be evasive. After he completed the fix he walked me through it all, leaving me confident our hand control would do its duty until the new unit he ordered could be installed. Thanks so much for your response, and thank Mark, truly a good representative of your firm. Thank you, sincerely Mr & Mrs J. Trochan."